Terms of Service

We  hate legal mumbo jumbo as much as you do but, unfortunately, this is what’s required to safely do business on the Internet. So, here goes:

Terms and Conditions

REINAGEL COMMUNICATIONS LLC
6024 Pinehurst Rd
BALTIMORE, MD 21212  USA

Last Updated [Effective Date]: August 1, 2024

This web page represents a legal document and is the Terms and Conditions (Agreement) for our website, WEIGHLESS.LIFE (Website). By using our Website, you agree to fully comply with and be bound by the following Agreement each time you use our Website.

By participating in the Weighless Program or Sailing Club membership, or accessing any of the free or paid programs or materials on our Member Site or (the “Site”), you are agreeing to the following terms.

Please read this Agreement carefully before accessing or using Weighless (the “Company”) proprietary materials, which includes any written, audio, or visual presentations or documents associated with our programs or memberships. 

If you do not understand or do not accept this agreement, please do not access any of the Company’s proprietary materials and immediately contact us at info@weighless.life

This Agreement is entered into and effective as of the date of purchase or site registration by and between the Purchaser or Registrant and Reinagel Communications, LLC, doing business as Weighless, having an address of 6024 Pinehurst Rd, Baltimore, MD, 21212. 

In consideration of Member enrolling in one of our paid programs, it is agreed as follows:

  1. Scope of Program(s)

(a) Stop Stress Eating program includes

–    Access to Stop Stress Eating program materials contained on the Member Site

–   One 30 minute private coaching session with Monica Reinagel. (Session must be scheduled within 6 months of enrollment.)

(b) Weighless program includes:

–    Access to Weighless program materials contained on the Member Site

(c) Weighless Plus and Sailing Club memberships include:

–    Access to Weighless program materials contained on the Member Site

–    Access to monthly programming, including Office Hours

–    Access to private online forum

Any additional services offered by Company to Member may require additional fees and signing of a separate agreement to be discussed and agreed upon by the parties. This includes any 1:1 sessions, intensives, or live events.

  1. Member Duties

(a) Subscription Rate. In consideration for the Membership provided by Company to Member as set forth in Section 1 above, Member agrees to pay the current Program or Membership fees at the time of joining. If you select the installment payment option, you understand that you will not receive an invoice reminder for these payments. In the event that any authorized charge applied by us to your card fails, you remain responsible for payment as agreed to, as well as any penalty/late fees as detailed below.

You understand that subsequent payments will be charged to your account thirty (30) days from the date of the first payment.

(b) Late Payment Fee. If any fee outlined in this Agreement remains unpaid on the 7th day following its due date, a late fee of ten percent (10%) of the payment due will be assessed; a late fee will be assessed following each subsequent 7-day period. Company reserves the right to restrict your access to the Membership or terminate your participation in the Site unless and until all outstanding fees have been paid in full.

(c) Payment Security and Disputes. To the extent that Member provides Company with bank/credit/debit card(s) information for payment on Member’s account, Company shall be authorized to charge Member’s card(s) or account(s) for any unpaid charges on the dates set forth in this Agreement.

If Member selects the multiple payment/installment plan to make payments to Company, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Member agrees to not dispute any charges at any time. In the event that Member inadvertently disputes a charge made to the account, Member agrees to immediately cancel/withdraw such a dispute. Member agrees to not cancel the credit/debit card that is provided as security without Company’s prior written consent. Member is responsible for any fees, including attorney’s fees, associated with recouping payment on disputes and any collection fees associated with such an event.

(d) Member understands that Member’s success or benefit in the Program or Membership is dependent upon Member’s level of participation. Member is responsible for accessing and implementing the tools and strategies provided and requesting support from Company when needed.

  1. Term

(a) Stop Stress Eating program. Member ill have access to program materials as long they remain available on the Site. If the program materials are removed from the Site or the Site is discontinued, Member may request an electronic archive of written program materials. 

(b) Weighless program. Member will have access to program materials as long they remain available on the Site. If the program materials are removed from the Site or the Site is discontinued, Member may request an electronic archive of written program materials. 

(c) Weighless Plus.  The term of Agreement shall be six (6) months, beginning on the date this Agreement is accepted or a separate date agreed to in writing. Upon completion of the initial 6-month term, Member will no longer have access to monthly programming and private forum, unless Member opts to continue in the Sailing Club. 

(d) Sailing Club Members will have access to the Weighless Program materials, monthly programming, and private forum until membership is canceled by Member, at which point access to monthly programming and private forum will be suspended. However, Member will retain access to Weighless program materials as long they remain available on the Site. If the program materials are removed from the Site or the Site is discontinued, Member may request an electronic archive of written program materials.  NOTE:  After cancellation, Members are not eligible to rejoin for a period of six (6) months.

  1. Cancellations and Refunds

(a) Member may cancel access to the Membership at any time for any reason by providing written notice to Company. Upon cancellation, access to the Site and Services will be terminated. However, if termination is requested before completion of the initial agreed-upon term, Member is not entitled to any full or partial refunds.

(b) In the event that Member engages in abusive or unprofessional behavior in the community forum or Site, towards representatives of Company or other members, Company reserves the right to cancel Member’s Membership and terminate access to the Membership, without warning. No refund will be provided in the event that this takes place. Member will remain obligated to pay all remaining unpaid membership fees in full.

(c) Member’s failure to effectively participate in the Membership is not grounds for a refund.

(d) Programming. Times and dates for monthly programming are pre-scheduled and will be shared with Members via e-mail. In the event that a live call or event needs to be rescheduled, Company will notify Members via email at the earliest possible time. In the event that a training session is cancelled, Company will make an effort to arrange alternative programming, but does guarantee that it will be able to do so. Cancellation or rescheduling of programming is not grounds for a refund, full or partial.

(e) Refund Policy. Due to the nature of the services provided, no refunds can be provided. Member understands that disputing a charge through his or her financial institution is a violation of this Agreement and agrees to not do so. Please refer to Section 2(c) for our payment dispute policy.

(f) The Membership and Term cannot be paused or placed on hold for any reason without the written authorization of Company.

  1. No Guarantees

(a) We cannot guarantee the outcome of access to the Membership and/or participation in the Site. We make no guarantees other than that the Scope of Programs described in Section 1 shall be provided to you in accordance with this Agreement. Member acknowledges that Company cannot guarantee any results of the Membership as such outcomes are based on subjective factors (including, but not limited to, Member’s participation) that cannot be controlled by Company. Any testimonials or reviews shared by Company are not a representation of guaranteed results, only possible results. Member not achieving his or her desired results is not grounds for a refund.

(b) From time to time, and upon Member’s request, Company and/or its representatives may provide Member with recommendations or referrals for third-party service providers. Company in no way guarantees the quality of service provided by any third party and bears no liability with respect to such service or experience.

(c) Affiliate Links. Company may provide Member with affiliate links under which Company may be compensated monetarily. Company is no way guarantees the quality of service provided by any third-party and bears no liability with respect to such service or experience.

(d) Technical Issues. In the event that the learning materials provided via the online learning platform are inaccessible, Company shall have 72 hours to re-deliver access to Member, not including holidays or weekends.

(e) Force Majeure. Notwithstanding the above, the Company may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of Company that materially affects the Services provided in this Agreement, including:

  1. A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, or infestation); or
  2. War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not); or
  3. Any hazardous situation created outside the control of either party such as a riot, disorder, pandemic or epidemic, nuclear leak or explosion, or act or threat of terrorism.

In the event that Section 5(e) applies, Company will be permitted to make every reasonable effort to reschedule programming/calls/sessions/etc. as needed in order to comply with the terms of this Agreement, however, will not be found in breach if this is not possible.

  1. Confidentiality

(a) Member Information. Any and all Member information and data of a confidential nature, including but not limited to any and all personal information and payment information (“Confidential Information”), shall be treated by Company in the strictest confidence and not disclosed to third-parties or used by Company for any purpose other than for providing Member with the services specified here without Member’s express written consent, other than to comply with law. Confidential Information shall not include any information which (a) becomes available to the public through no breach of confidentiality by Company, (b) was in Company’s possession prior to receipt from the disclosure, (c) is received by Company independently from a third-party free to disclose such information, or (d) is independently developed by Company without use of the Member’s Confidential Information.

(b) Participant Information. Member agrees to keep confidential any Confidential Information, as defined in Section 6(a), shared by fellow Participants in the Membership (“Participants”). Member agrees not to disclose, reveal, or make use of any Confidential Information shared during meetings or in the forum. Confidential Information shall not include information rightfully obtained from a third party. Member will keep Participants’ Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, loss and theft.

Member agrees to hold Company harmless in the event that information Member shares in a group forum is shared outside of the forum. Member agrees to exercise reasonable caution when posting or publishing information in the forum.

(c) Company Information. Member agrees to keep confidential any Confidential Information, as defined in Section 6(a), shared by Company in the Membership. Any Confidential Information shared by Company, its employees, or contractors is confidential, proprietary, and belongs solely and exclusively to Company. Member agrees not to use such Confidential Information in any manner other than in discussion with other Participants in the Membership. Confidential Information shall not include information rightfully obtained from a third party. Member will keep Company’s Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, loss, and theft.

(d) Non-Disparagement. Member shall, during and after the participation in the Membership, refrain from making any statements or comments of a defamatory or disparaging nature to any third-party regarding Company, or any of Company’s officers, directors, employees, personnel, agents, policies, services, or products, other than to comply with law. This provision in no way restricts a Client’s ability to communicate reviews or performance assessments about Company’s goods or services.

(e) Violations of Confidentiality. Member agrees that if Member violates or displays any likelihood of violating this Section 6 the Company and/or the other member(s) will be entitled to injunctive relief to prohibit any such confidentiality violations to protect against the harm of such violations.

  1. Independent Contractors 

(a) Independent Contractor Relationship. This Agreement shall not render Company an employee, partner, agent of, or joint venturer with the Member for any purpose. Company is and will remain an independent contractor and service provider in its relationship to the Member. Company is or remains open to conducting similar tasks or activities for entities other than the Member and holds itself out to the public to be a separate business entity. Company shall retain sole and absolute discretion in the manner and means of carrying out the activities and responsibilities under this Agreement. Company will not be required to follow or establish a regular or daily work schedule. Company will not rely solely on the equipment or offices of Member for completion of tasks and duties set forth pursuant to this Agreement. Any advice given to Company regarding services performed for the Member shall be considered a suggestion only, not an instruction. Company and Member agree to conform to any and all IRS tests necessary to establish and demonstrate the independent contractor relationship between Member and Company.

(b) Taxes and Benefits. Company will be responsible for filing its own tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Member shall not be responsible for withholding taxes with respect to Company’s compensation. Company shall have no claim against Member for vacation pay, sick leave, retirement benefits, social security, worker’s compensation, health or disability benefits, unemployment insurance benefits, or employee benefits of any kind.

  1. Ownership of Intellectual Property 

(a) IP Ownership. Member agrees that the Membership contains proprietary content (“Intellectual Property”) that is owned solely by Company and/or its licensors and is protected by copyright, trademark, and any other applicable intellectual property laws. Company retains the sole right to use, reproduce, and distribute the Intellectual Property throughout the world in any and all mediums. Company grants Member a license to use the Intellectual Property solely for Member’s own noncommercial purposes. Member agrees that it has no right to create derivatives of, share, reproduce, distribute, modify, translate, post, license, sell, loan, or otherwise exploit the Intellectual Property, whether commercially or non-commercially, and acknowledges that doing so constitutes a violation of law. For the avoidance of doubt, Member agrees not to create any derivative products, blog posts, websites, guides, worksheets, tool kits, videos, audio recordings, or the like based on Company’s Intellectual Property (including any and all content) or that in any way violates Company’s Intellectual Property, without Company’s written consent. Any registered or common law trademark, service mark, logo, or tagline used in conjunction with the Membership is property of the Company. Member may not use such trademarks or service marks for any purpose except with written permission by Company.

WEIGHLESS™, WEIGHLESS MINDSET RESET™, STOP STRESS EATING™,  and WEIGHLESS SAILING CLUB™, NUTRITION GPA™, 30 DAY NUTRITION UPGRADE™, CHANGE ACADEMY PODCAST™  are trademarks of Reinagel Communications, LLC. All materials, trainings, and content are copyrighted works of Reinagel Communications, LLC. 

(b) No Resale of Services Permitted. Member agrees not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purposes, any portion of the Membership (including training materials), use of the Membership, or access to the Membership. This agreement is not transferable or assignable without the Company’s prior written consent.

(c) Member agrees to not share access to the Membership or materials with others. This includes parties that have not purchased access to the Membership, or any other third-party that Company has not authorized access to.

(d) Infringement Notification.  The Weighless Program respects the rights of others and we expect users of our Sites and Services to do the same. This Agreement prohibits the infringement of the copyrights of others, and it is also Company’s policy that Company may remove, suspend, terminate access, or take other appropriate action against repeat offenders. We may also remove content that in our sole discretion appears to infringe the intellectual property rights of others.

  1. Warranties 

(a) Company’s Warranties. Company represents, warrants, and covenants that Company has full authority to enter into this Agreement and all of the Services, whether performed by Company or any of its subcontractors, will be rendered using sound, professional practices and in a competent and professional manner by knowledgeable and qualified personnel.

(b) Member’s Warranties. Member represents, warrants, and covenants that Member has full authority to enter into this Agreement and has or will obtain all of the necessary consents, rights, licenses, clearances, releases or other permissions to lawfully consummate the transactions and lawfully discharge, in all material respects, each and every of Member’s obligations or duties, whether performance is due now or during the Term.

(c) Except for the express warranties provided throughout these terms, neither party makes any other warranties, express or implied.

(d) The headings in this Agreement are for ease of reading and reference only and are not intended to be a part of or affect any term or condition of this Agreement.

  1. Limitation of Liability 

(a) In no event shall Company have any liability to Member for any indirect, special, incidental, multiple, exemplary, punitive, or consequential damages however caused and, whether in contract, tort or under any other theory of liability, whether or not either party has been advised of the possibility of such damage; and

(b) In no event shall Company’s liability to Member exceed the fees paid by Member under these terms, whether in contract, tort, or under any other theory of liability.

(c) The limitations in this Section 10 shall not apply to a breach of confidentiality by a party to this Agreement or the obligations under Sections 7 and 8.

(d) Member understands that the information presented in the Membership is not legal, financial, therapeutic, or medical advice and Company is not acting in the capacity of a healthcare provider. All of the information provided throughout the Membership and Services including the resources delivered via phone/video conference, e-mail, in the online forum, live events including webinars and video/audio recordings are resources for educational and informational purposes only and should not take the place of hiring a licensed professional.

  1. Entire Agreement; Modification

This Agreement constitutes the entire agreement between the parties pertaining to the subject matter contained in it and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties. No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing by all the parties.

No waiver of any of the provisions of this Agreement shall be deemed, or shall constitute, a waiver of any other provision. No waiver shall be binding unless executed in writing by the party making the waiver.

  1. Neutral Construction 

This Agreement was prepared by Company and/or Company’s legal counsel. It is expressly understood and agreed that this Agreement shall not be construed against Company merely because they were prepared by its counsel; rather, each provision of this Agreement shall be construed in a manner which is fair to both parties.

  1. Changed Terms 

Parties may amend this Agreement only by mutual Agreement and in writing, signed and agreed to by both parties.

  1. Assignment 

This Agreement shall be binding on the parties to it and their respective heirs, legal representatives, successors, and assigns; provided, however, that Member may not assign any of its rights under this Agreement. 

  1. Notices 

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

Reinagel Communications, LLC
6024 Pinehurst Rd
Baltimore, MD 21212

E-mail: info@weighless.life.

To Member at Member’s billing and/or e-mail address provided at the time of purchase.

Any party may change its address for purposes of this section by giving the other parties written notice of the new address.

  1. Governing Law; Venue; Mediation 

This Agreement shall be construed in accordance with, and governed by, the laws of the State of Maryland as applied to contracts that are executed and performed entirely in Maryland The exclusive venue for any proceeding based on or arising out of this Agreement shall be Baltimore City, Maryland. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, after a good faith effort to resolve such dispute amicably. Parties shall share in the costs. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures.

  1. Recovery of Litigation Expenses

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

  1. Severability 

Wherever possible, each provision of this contract will be interpreted so that it is valid under applicable law. If any provision is held illegal or unenforceable, that provision will be reformed to the extent necessary to make the provision legal and enforceable. All remaining provisions will remain unaffected and will continue in full force and effect. Both parties understand that signatures transmitted digitally and created electronically via touchscreen or computer mouse shall have the same force and binding effect under law as an original handwritten signature in ink.